Data Protection

1.1 Legal Notice (Imprint)

Identification details of the information society service provider

In accordance with the applicable provisions on the processing of personal data and the protection of privacy in the electronic communications sector, we hereby provide you with the following information:

FARMACIA DEL PONT (hereinafter "FARMACIA DEL PONT") is the owner of the website www.farmaciadelpont.com and acts solely as the operator and manager of the contents of the website. Registered address: Av. Meritxell, 38 – AD500 Andorra la Vella. Tax registration number (NRT): F-153008-Y. Registered in the Trade Register under No. 916067-J. FARMACIA DEL PONT is responsible for the operation, management and functioning of the above-mentioned website.

If you would like to contact us, you may do so by post at the address indicated above, or by email at info@farmaciadelpont.com.

Introduction

This Legal Notice governs the use of this website. Access to the website is free of charge, except for the cost of connection through the telecommunications network supplied by the access provider contracted by the user.

Acceptance

Use of the website confers the status of user and implies the full and unreserved acceptance of each and every one of the provisions included in this Legal Notice, in the version published by FARMACIA DEL PONT at the moment the user accesses the website. Consequently, the user must read this Legal Notice carefully each time they intend to use the website, as it may be modified.

Information about links

FARMACIA DEL PONT accepts no responsibility for third-party websites that may be accessed via links, nor for any content made available by third parties.

Any use of a link or access to a third-party website is carried out solely at the user's own will and risk. FARMACIA DEL PONT does not recommend or guarantee any information obtained through a link external to its website, nor is it responsible for any loss, claim or damage arising from the use or misuse of a link, or from the information obtained through it, including other links or websites, from interruptions in service or access, or from the use or misuse of a link, whether when connecting to the website or when accessing information on other websites from it.

Limitation of warranties and liability

FARMACIA DEL PONT makes every effort to avoid any error in the contents of this website.

FARMACIA DEL PONT adopts the measures and mechanisms necessary to guarantee the security of communications and transactions carried out through the website, in accordance with the state of the art and the type of transactions and services made available to users.

FARMACIA DEL PONT shall not be liable for any damage that may be caused to the user's computer system for any reason outside or not attributable to this website, including, without limitation, damage caused by interference, omissions, interruptions, computer viruses, telephone failures or disconnections in the operational functioning of the electronic system. Likewise, FARMACIA DEL PONT shall not be liable for any interruption, error or failure in the system due to malfunction of the network or of the connected servers.

Intellectual and industrial property, registered trademarks

The structure, design and form of presentation of the elements (graphics, images, files, logos, colour combinations and any other element protectable) are protected by intellectual property rights belonging to FARMACIA DEL PONT.

The reproduction, transformation, distribution, public communication and any other form of partial or total exploitation of the said elements is prohibited. These acts of exploitation may only be carried out with the express authorisation of FARMACIA DEL PONT.

Do not share your personal information

FARMACIA DEL PONT will never send you an email or call you to ask you to disclose personal information. If you receive such a request, please notify FARMACIA DEL PONT immediately.

Identifying fraudulent emails

Disregard any email that requests personal information or redirects you to a website not owned by FARMACIA DEL PONT. If you receive a fraudulent email, forward it to info@farmaciadelpont.com for investigation.

Report phishing attempts

Please send an email to info@farmaciadelpont.com and attach the suspicious email. This information will help us identify and block the source of the fraud.

1.2 Privacy Policy

Data controller

In accordance with the General Regulation (EU) 2016/679 on the Protection of Personal Data, Qualified Law 29/2021 of 28 October on the protection of personal data (LQPD) and Decree 391/2022 approving the Implementing Regulation of the LQPD 29/2021, we inform you that the personal data provided through the forms, as well as your email address, have been included in a processing activity owned by FARMACIA DEL PONT, with registered address at Av. Meritxell, 38 – AD500 Andorra la Vella, NRT: F-153008-Y, registered in the Trade Register under No. 916067-J, which is responsible for the operation, management and functioning of the aforementioned website.

Your data may be processed for the purpose of providing information about our products and/or services by electronic means, provided that you authorise such processing. Your data may also be subject to profiling, in order to apply a loyalty plan according to your commercial relationship and to offer you offers suited to your preferences. You may, at any time, object to such communications by sending an email to info@farmaciadelpont.com with the subject "Unsubscribe from the mailing list".

You may also exercise the rights of access, rectification, erasure, objection, portability and restriction by sending a written request together with a photocopy of your ID card or equivalent identification document to the following email address: info@farmaciadelpont.com, with the subject "Data protection".

Policy

FARMACIA DEL PONT is particularly committed to protecting the data of the users of the services that access the website. By means of this Privacy Policy, users of www.farmaciadelpont.com are informed of the processing and uses to which the personal data collected on the website are subjected, through the additional information, so that they can decide, freely and voluntarily, whether they wish to provide the information requested.

Security measures

FARMACIA DEL PONT has adopted the appropriate technical and organisational measures in its information system to guarantee the security and confidentiality of the stored data, thus preventing their alteration, loss, unauthorised processing or access; taking into account the state of the art, the costs of implementation, and the nature, scope, context and purposes of the processing, as well as risks of varying probability and severity associated with each of the processing activities.

Social networks

FARMACIA DEL PONT may have a presence on social networks. The processing of the data of those who become followers on the social networks (and/or carry out any link or connection action through social networks) of the official pages of FARMACIA DEL PONT will be governed by this section, as well as by the terms of use, privacy policies and access rules of the corresponding social network previously accepted by the user.

FARMACIA DEL PONT will process your data for the purpose of properly managing its presence on the social network, informing you of activities, products or services of the company, as well as for any other purpose permitted by the rules of the social networks.

The publication of the following contents is prohibited:

Content that is presumably unlawful under national, EU or international regulations, or that carries out presumably unlawful activities or contravenes the principles of good faith.
Content that infringes the fundamental rights of individuals, lacks courtesy within the social network, is offensive or may generate negative opinions among our users or third parties, and in general any content that FARMACIA DEL PONT considers inappropriate.
And in general any content that contravenes the principles of legality, honour, responsibility, protection of human dignity, protection of minors, protection of public order, protection of private life, consumer protection and intellectual and industrial property rights.

FARMACIA DEL PONT reserves the right to remove, without prior notice, any content considered inappropriate from the website or from its corporate social network.

In any case, if you send personal information through social networks, FARMACIA DEL PONT shall be exempt from liability in relation to the security measures applicable to this website, and the user, where applicable, should consult the relevant terms and conditions of the social network concerned.

Users' rights

The data subject may exercise their rights, in accordance with the General Data Protection Regulation, Qualified Law 29/2021 on the protection of personal data, and Decree 391/2022 approving the Implementing Regulation of the LQPD 29/2021, which are:

A. The right of access may be exercised once a year, except where a legitimate interest is demonstrated.

FARMACIA DEL PONT will notify its decision within one month. If positive, the data subject may access the relevant information within the 10 days following the notification.

B. The rights of rectification and erasure may be exercised, in accordance with the following provisions, whenever the data subject considers that the data collected in our processing activities are inaccurate, incomplete, inadequate or excessive. In such cases, they may exercise them by any of the means previously indicated.

FARMACIA DEL PONT will carry out the rectification or erasure within the 10 days following receipt of the request.

C. The right to object may be exercised, in accordance with the following provisions, whenever the data subject wishes to object to the processing of their personal data, whether the data are lawfully processed on the basis of legitimate interest or consent for advertising purposes.

D. The right to portability may be exercised, in accordance with the following provisions, whenever the data subject considers that the data collected in our processing activities must be returned to the data subject or, where applicable, to a third party (data processor).

E. The right to restriction of processing may be exercised, having previously exercised the right to object to the processing of their data, and so that, while the objection is being resolved, the processing of the data is restricted.

Changes in regulations

FARMACIA DEL PONT reserves the right to modify this policy in order to adapt it to legislative or jurisprudential developments. Such changes will be communicated with the necessary advance notice on our website, without prejudice to requesting the necessary consent of those affected when it is not considered to have been granted under the terms of this policy.

For any doubts, questions or comments you may have regarding these rules, please do not hesitate to contact us at: info@farmaciadelpont.com

1.3 Cookie Policy

The FARMACIA DEL PONT domain uses automatic data collection procedures ("Cookies") to gather personal information such as browser type or operating system, referring page, route, ISP domain, etc. All of this is intended to improve the services provided. Cookies help us tailor this website to your personal needs.

What are cookies?

A "cookie" is a small file stored on the user's computer that allows us to recognise the user. Cookies as a whole help us improve the quality of our website, allowing us to customise, to a certain extent, each user's browsing experience. Cookies are currently essential for the operation of the internet, providing countless benefits in the provision of interactive services and facilitating navigation and usability of our website.

Please note that cookies cannot damage your device and that, in exchange, having them enabled helps us identify and resolve errors and improve the navigability of our website, providing a better experience.

Cookies are used to:

Ensure that the web pages can function correctly.
Store preferences, such as language or font size.
Understand the user's browsing experience.
Collect anonymous statistical information, such as which pages the user has visited or how long they have spent on the website.

Type, purpose and operation

Depending on their lifespan, cookies can be divided into session cookies and persistent cookies. The former expire when the user closes the browser. The latter expire when the purpose for which they were created is fulfilled, or when they are manually deleted.

In addition, depending on their purpose, cookies can be classified as follows:

Required: these are strictly necessary and essential for the correct functioning of the website. They are usually generated when the user accesses the website or logs in, and are used to identify the user on the website for the following purposes:
- Keep the user identified so that if they leave the website, browser or device and return to it later, they will remain identified, facilitating navigation without having to log in again.
- Check whether the user is authorised to access certain services or areas of the website.
Preference: they allow the website to remember information that changes the way the website behaves or looks, such as language or the region in which the user is located.
Statistics / analytics: they are used to analyse and improve the browsing experience, optimise the operation of the website, and see how visitors interact with it, by collecting and reporting information generally on an anonymous basis, although sometimes they also allow the user to be uniquely and unequivocally identified in order to obtain reports on user interests in the services offered by the website.
Marketing: these collect information about the advertisements shown to website users. They may be of two types:
- Anonymous: they only collect information about the advertising spaces displayed on the website, regardless of the user accessing them without expressly identifying themselves.
- Personalised: they collect personal information about the user of the website by a third party, in order to personalise these advertising spaces.
Geolocation: these cookies are used to find out the country or region in which the user accessing a service of the website is located, in order to offer content or services appropriate to their location.

Privacy settings / cookie management

For more information on the appropriate cookie settings and the options to activate, restrict and/or disable them, please refer to the help section of your browser to learn more:

Google Chrome	support.google.com/chrome
Internet Explorer	support.microsoft.com
Mozilla Firefox	support.mozilla.org
Apple Safari	support.apple.com

The user should be aware that disabling cookies may cause some functions and services to be disabled or behave differently from what is expected, such as, for example, remaining logged in, keeping items in the shopping basket, location, etc., which may significantly degrade the browsing experience.

Updates to the Cookie Policy

The data controller may modify this Cookie Policy in line with legislative or regulatory requirements, or in order to adapt it to instructions issued by the relevant authorities.

1.4 Further Information

Personal Data Protection — EU GDPR 2016/679, LQPD 29/2021, Decree 391/2022

Additional information

Controller	Identity of the data controller FARMACIA DEL PONT Av. Meritxell, 38 AD500 Andorra la Vella +376 801 111 info@farmaciadelpont.com
EU Representative	Identification and contact of the EU representative — email: info@farmaciadelpont.com
Purpose	Description of the processing: in accordance with the "principle of purpose limitation", the data collected will be processed exclusively for specified, explicit and legitimate purposes and will not be further processed in a manner incompatible with those purposes.
Retention period	The personal data provided will be kept for as long as the commercial relationship is maintained, provided that you do not request their erasure. Please note that, in accordance with legal requirements, we are obliged to retain them for tax and accounting reasons and to make them available to any competent public authority that requests them.
Automated decisions	You are informed of the existence of automated decisions, including profiling, in order to improve your user experience and provide you with information, services or products tailored to your preferences.
Legal basis	Your personal data will be processed, as indicated at the time of collection, on the legal bases identified in EU GDPR 2016/679, LQPD 29/2021 and Decree 391/2022.
Recipients	The personal data collected will not be transferred or disclosed to third parties except by legal obligation.
International transfers	None foreseen.
Data processors	Data may be transferred to data processors with access to data, with whom the obligations and responsibilities required by EU GDPR 2016/679, LQPD 29/2021 and Decree 391/2022 are formalised and who offer sufficient guarantees.
Rights	Exercise of rights. The data subject may exercise the rights granted to them under EU GDPR 2016/679, LQPD 29/2021 and Decree 391/2022, which are: The right to request access to their personal data. The right to request their rectification or erasure. The right to request the restriction of their processing. The right to object to the processing. The right to data portability. These rights may be exercised by sending a written request to the controller's address or an email to info@farmaciadelpont.com, together with an identification document. If the data subject acts through a legal representative, the latter must provide an identification document and proof of legal representation. If you consider that your rights have been infringed and wish to obtain more information and/or learn how to exercise them, you may contact the APDA: www.apda.ad — Tel. (+376) 808 115. Calle Doctor Vilanova, 15-17 (5th floor) — Edifici del Consell General — AD500 Andorra la Vella (Principality of Andorra).

Personal Data Protection — EU GDPR 2016/679, LQPD 29/2021, Decree 391/2022

Additional information — video surveillance

Controller	Identity of the data controller FARMACIA DEL PONT NRT: F-153008-Y Av. Meritxell, 38 AD500 Andorra la Vella +376 801 111 info@farmaciadelpont.com
EU Representative	Identification and contact of the EU representative — email: info@farmaciadelpont.com
Purpose	The capture of images obtained and stored through the recording system (video surveillance cameras), used for the prevention, security and protection of persons and property located on the organisation's premises.
Retention period	Images captured by the video surveillance system will be kept for a maximum period of one month from the date of capture, after which they will be deleted, provided that the user does not exercise any of the rights legally granted to them.
Legal basis	The legitimate interest of the data controller, with the aim of ensuring security on the organisation's premises.
Recipients	Access to the images will be exclusive to the organisation as the controller of the recording system. Notwithstanding the above, the video surveillance and/or security service provider contracted by the organisation may have access to the said images; in such cases, this will always take place under a contract previously signed by both parties, in compliance with the guidelines approved by the data protection authorities. The images may also be disclosed to the Andorran Police, as well as to the Courts and Tribunals that may request them in compliance with a legal obligation applicable to the Entity as data controller.
Rights	Exercise of rights. The data subject may exercise the rights granted to them under EU GDPR 2016/679, LQPD 29/2021 and Decree 391/2022 by sending a written request to the controller's address or an email to info@farmaciadelpont.com, together with an identification document. If you consider that your right to the protection of personal data has been infringed and wish to obtain more information on this right and how to exercise it, you may contact the APDA: www.apda.ad — Tel. (+376) 808 115. Calle Doctor Vilanova, 15-17 (5th floor) — Edifici del Consell General — AD500 Andorra la Vella (Principality of Andorra).

1.1 Legal Notice · 1.2 Privacy Policy · 1.3 Cookie Policy · 1.4 Further Information